Refund policy
Return & Refund Policy
Because each THE MOMENT. item is made to order, we do not accept returns or exchanges for ordering the wrong size or color, or for a change of mind. This aligns with Printify’s made-to-order return policy.
If your item arrives damaged or has a manufacturing defect, please contact us within 30 days of delivery and include a clear photo of the issue. Eligible orders may receive a replacement or refund.
If there is an issue with your order, please contact us at the.moment.admin@gmail.com and we’ll be happy to help.